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Neutral Vendor
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Definition

The outsourcing of a clients’ recruitment process and workforce management to a Neutral Vendor delivering:
  • Impartial management of existing relationships with supplying agencies
  • Reduced direct and indirect costs – up to 15%
  • Enhanced service levels
  • Fully compliant workforce
  • Uniform quality standards across the entire business
  • Single point for all ordering of workers, timesheets and invoices
This is achieved by the rationalisation and management of the existing and performing agencies, operating to a standard charge structure and service level agreement.

Process
The delivery of the above is achieved using the following process:
  • Business Analysis
  • Agree financials and forecast of cost savings
  • Agree operational framework
  • Agency selection and appointment
  • Agree SLA and contracts with all parties
  • Three60 Web Portal – implementation & training
  • Go Live
  • Service reviews and audits
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